There are two types to select from, please see the differences outlined below! You may have redeemed your points into the wrong type of voucher and that is why it doesn't work. If this happened please contact our team.
'off upcoming subscription order'
Can be used on an active subscription arrangement only (i.e. cannot be used at checkout). You must already have an ongoing subscription with us to use this type. The discount code will begin with the characters 'AAAS-'.
Once the discount code has been provided, it will need to be applied to a subscription by visiting the subscription portal, selecting the subscription and then clicking 'add discount'.
The image below demonstrates what you can expect to see:
'off a new order'
Can be used on any new order placed at checkout (i.e. a one-time order or a new subscription). The discount code will begin with the characters 'AANO-'.
Once the discount code has been provided, it can be applied during the checkout before payment is taken (when visiting our site via a desktop computer, it'll appear on the right-hand side or by tapping "Discount Codes & Order Summary" on a mobile device).
The image below demonstrates what you can expect to see:
To see these options, ensure your account is activated to begin. You will then be able to sign-in and access your personal Ambassador rewards page.