Customer Care
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FAQ
I want to skip a recurring order
Q: I want my subscription to continue but I don't need the next order that's due / How do I skip one recurring shipment? Firstly, check that you have the last web browser/ software version here: https://www.whatismybrowser.com/ Outdated ...
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I'm unable to change my subscription, my screen freezes or gets blank
Q: How can I fix a frozen or blank screen in my subscription? Our website will work on any device but some systems or browsers might cause issues when navigating our website. We highly recommend using a different browser if the one being...
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How do I contact you by phone?
Contact our UK customer care team on: 01344 596 325 Our phone lines are open Monday - Friday between the hours 9 am - 4.30 pm(excluding public holidays)
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